PsyTechVR Support: Designed for Mental Health Professionals
At PsyTechVR, we strongly believe that mental health professionals are deserving of the same care and attention that they provide to their clients. That is why our support extends beyond being technical help to offer a partnership that ensures that you can confidently and seamlessly integrate VR therapy into your regular practice.
We understand that you are not here to become an IT specialist. Your focus, and rightly so, is your clients, their progress, and the successful coordination of smooth and effective sessions. It is our job to take care of the VR setup, training, and troubleshooting, allowing you to do what you do best. We’d be by your side every step of the way – right from your very first login to the more advanced therapy sessions.
How We Support You
Smooth Onboarding & Setup
We would guide you through 2 personalized training calls so that you can confidently use PsyTechVR in your practice within a few days (less than a week)
Tailored Guidance
With the understanding that every health professional’s approach is unique, we make provisions for a dedicated VR therapy expert to help adapt the training process to your modalities and the conditions you treat.
Ongoing Assistance
In the event that you require help before a client session or you randomly have a question mid-day, you can always reach out to us – our team provides quick responses across different time zones.
Protective Updates
Every launch/release brings about new scenarios, AI features, and improvements. At PsyTechVR, we announce these updates clearly, demonstrate how to use them, and help you integrate and utilize them efficiently.
We would guide you through 2 personalized training calls so that you can confidently use PsyTechVR in your practice within a few days (less than a week)
Tailored Guidance
With the understanding that every health professional’s approach is unique, we make provisions for a dedicated VR therapy expert to help adapt the training process to your modalities and the conditions you treat.
Ongoing Assistance
In the event that you require help before a client session or you randomly have a question mid-day, you can always reach out to us – our team provides quick responses across different time zones.
Protective Updates
Every launch/release brings about new scenarios, AI features, and improvements. At PsyTechVR, we announce these updates clearly, demonstrate how to use them, and help you integrate and utilize them efficiently.
Onboarding & Guided Implementation
Getting started with a new technology like virtual reality (VR) can feel like a leap in the dark. However, PsyTechVR provides an intervention that makes the learning process both simple and confidence-building:
- Global Support In Your Time ZoneWe provide 24/7 online support (including weekends) through our team members in North America, Europe, and Australia – there are no lost emails. You can also gain access to our dedicated community platform (via desktop and mobile), where you can reach the PsyTechVR team directly whenever you are in need of any assistance.
- First Training Call (45 min)When you receive your VR headset, you will be paired with a VR therapy expert for your first virtual training session. Our team of experts combines psychology with technical expertise, so you can be sure to get accurate answers to both your clinical and technical questions.
During this call, we will install your PsyTechVR Dashboard, introduce you to relaxation and exposure modules, and then ensure that you are set to start exploring right away. - Second Training Call (45 min)After a few days of practice with the Dashboard, your 2nd training session will be focused on pairing the headset, customizing scenarios for your preferred modalities, and finally practicing with real clinical cases. By the end of this session, you will feel ready and confident to integrate VR into your clinical sessions.
- Learning PlatformWe will be providing full access to our knowledge base, which combines technical guidance with applied therapy use cases. It includes step-by-step technical tutorials, and pre-recorded workshops which are led by top clinicians like DR. Gwilym Roddick (CBT), Dr. Melanie Smith (CBT), and soon Dr. Udi Oren (EMDR).
- Follow-Up & ReviewWe check in regularly. If you miss a call, we can always reschedule and help review your setup at your convenience.
- Community of VR TherapyWe provide a community that enables you to connect and build relationships with other PsyTechVR users and clinicians in our private community space. You can share experiences, ask questions, and learn from your peers and experts alike.
Why Our Support Is Different
Several VR companies provide you with a setup manual and leave you to figure it out on your own. At PsyTechVR, however, we stay connected, providing;
- Support even after setup – our team checks in, troubleshoots, and helps you discover new applications for your practice
- Personalized Adaptation – Whether you are a solo practitioner or a part of a large clinic, our support adapts to your specific needs
Complete VR Therapy Package for $1599 *
Buying options
PsyTechVR Bundle
Your VR headset
Book a DEMO to get a 30-day FREE TRIAL, then use your own VR device or order a Meta Quest separately
30-day Free Trial, then $120/month
Includes the latest Meta Quest 3s, 12-month access, regular updates, support, training, and marketing materials
* Limited time offer until product is in stock
VR Exposure Therapy Bundle
Special offer: 35% off Storewide
$
1,599
$
2,499
- Latest Meta Quest 3s (128GB) VR Headset with the installed VR app
- 12-Month Access to PsyTechVR Platforms
- Generative-AI to create exposure scenarios
- Dedicated Support Manager
- Comprehensive 4-Hour Training & Certificate
- Exclusive Marketing Materials for your website and social media
*VR headset will belong to you with full access to the VR app store
| | Get in touch We're ready to lead you into the future of mental health Sending this information you agree to share your personal information according and limited by our confidentiality statement. |
2025
PSYTECHVR INC.
info@psytechvr.com
+1 (301) 695-2673x104
PSYTECHVR INC.
info@psytechvr.com
+1 (301) 695-2673x104
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